Refund Policy
Thank you for choosing our custom press-on nails! Please read our refund policy carefully:
No Refunds:
Due to the custom nature of our products, we do not offer refunds. Each set is handmade to order and designed specifically for you.
Faulty Items:
If there is an issue with your nails due to a fault in craftsmanship, we will work with you to resolve the issue by fixing or replacing the faulty nail(s) at no additional cost. Please contact us within 7 days of receiving your order with photos and a description of the issue.
Sizing:
- We do not offer refunds or exchanges for incorrect sizes, as all nails are made to order.
- We strongly encourage you to purchase a sizing kit before placing an order to ensure the best fit.
Sizing Guide Disclaimer:
- Our sizing guide provides general measurements; however, it may not account for unique nail bed shapes such as flat or high-arched nail beds.
- Please consider these variations when ordering to avoid sizing issues.
By placing an order, you agree to our refund policy. If you have any questions, feel free to contact us before making a purchase.